Introduction
Welcome to Mivas Hotels. By accessing or using our website, booking platform, or staying at our property, you agree to be bound by these Terms of Service. Please read them carefully. These terms apply to all guests, visitors, and others who access our services.
Booking & Reservations
All bookings made through our website are subject to room availability and final confirmation. We reserve the right to refuse or cancel any booking for any reason, including but not limited to inaccuracies in pricing or suspected fraudulent activity. A valid credit card is required to secure your reservation.
Check-in and Check-out
Our standard check-in time is 2:00 PM, and check-out time is 11:00 AM. Early check-in and late check-out requests are subject to availability and may incur additional charges. Guests must present a valid government-issued ID upon arrival.
Guest Conduct & Policies
We strive to provide a safe, luxurious, and relaxing environment for all guests. The following behaviors are strictly prohibited and may result in immediate eviction without refund:
- Smoking in non-designated areas, including guest rooms and enclosed public spaces.
- Disturbing the peace or causing a nuisance to other guests.
- Bringing unauthorized pets onto the property.
- Hosting unauthorized parties or gatherings in guest rooms.
- Engaging in any illegal activities on the premises.
Guests will be held financially responsible for any damages caused to the room or hotel property during their stay.
Amenities & Services
While we make every effort to ensure all advertised amenities (e.g., pools, fitness centers, Wi-Fi, premium room service) are available during your stay, we cannot guarantee uninterrupted access. Routine maintenance or unforeseen circumstances may result in temporary closures. No refunds will be provided for temporary unavailability of amenities.
Payment & Cancellation Policy
Cancellations must be made at least 48 hours prior to the scheduled arrival date for a full refund of the deposit. Cancellations made within 48 hours will result in a charge equivalent to the first night's stay. No-shows will be charged the full amount of the reservation. We accept major credit cards and require full payment upon check-in unless otherwise specified.
Liability
Mivas Hotels is not responsible for any loss, theft, or damage to your personal belongings during your stay. We provide in-room safes for your convenience and encourage you to use them for valuable items. Our liability for any damages arising out of your stay is strictly limited to the total cost of your booking.
Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to this website. Your continued use of our services following any changes signifies your acceptance of the updated terms.
